For orders placed online:

Here at Inu Otai Brisbane, We understand that circumstances can change for some. We offer a 50% refund of your total order amount if you provide us with atleast 48hrs notice.

If your order is placed during a lockdown period we will be in contact with you to arrange a store credit or a full refund.

Contact Us:

To request for a refund, please do not hesitate to contact us and we will do our best to respond in a timely manner Please email: to reach our friendly team.